REFILL REQUESTS & POLICIES

Refill requests outside of scheduled appointments will be handled during regular business hours (8am-5pm CST) and require 48 business hours notice.

Request must include: NAME/DOB/MEDICATION & DOSAGE. Please submit only one request for medication refills within 48 hours to your SPRUCE PATIENT PORTAL.

If you haven’t already connected, connect here now: https://spruce.care/AmethystMentalHealth

Messages without a pharmacy included will default to the most recent pharmacy used on file. If you include a new pharmacy, it must be the full address with zip code.

Often times you have refills on file at the pharmacy, please check your bottle to see if there are remaining refills on the label and request a refill from the pharmacy before requesting more medications.

Medication refills are generally addressed at each scheduled appointment. Refills on any medication outside of scheduled appointments will be prescribed at the discretion of the provider. The provider may refuse to prescribe a refill after a rescheduled or missed appointment. Please plan ahead for upcoming vacations or out of town trips so you do not run out of medications. I will always provide refills (as appropriate) so please don’t hesitate to reach out! DO NOT run out of medication because you have an appointment “next week.” I do not want you to run out of medications at any time! The majority of regular medications need to be taken DAILY, and could have unpleasant withdrawal side effects if stopped suddenly.